What is The Pretty Book?

 

The Pretty Book is a secure and easy way for you to book appointment at Salons, Spas, and Beauty Centers.

 

 

Do I need to pay anything for using this service?

 

The Pretty Book App is free. All you have to pay is the Salon service fee.

 

 

What kind of Salon services this app covers?

 

It covers everything you would expect from Salons: from Hair, Makeup, Nails, Facial etc…

 

 

Can I choose my stylist?

 

Of course! Most Salons listed on The Pretty Book app allows you to select your desired stylist.

 

 

Can I cancel my appointment ?

 

Yes! You can cancel your appointment from the appointments tab prior to the cut off period and according to the Salons cancellation policy. You have the option to keep your money in your balance within the app to use it for any future bookings or ask for a refund. Note: Bank charges may apply for refunding the amount.

 

 

What do you mean by "Cut off"? 

 

Cut-off is the grace period that Salons allow to change or cancel their appointments. In most cases, Salons allow customers to cancel or change their bookings 24 hours prior to the booking. 

 

Can I cash out my balance?

 

Yes if you cancel your appointment prior to the cut off period, then you can ask for a refund by going to the more tab - balance - refund. Note: Bank charges may apply for refunding the amount.

 

 

Can I edit the date and time of my appointment?

 

You can edit the time and date of your appointment prior to the cut off period of the appointment. 

 

 

What happens if I canceled my appointment after the cut off time ?

 

If you cancel your appointment after the cut off time, a penalty fee will be applied by the Salon and you will be given a coupon valid for 30 days with the remaining balance to be used within the Salon only. Coupons will be saved in the more tab within The Pretty Book App.

 

 

What happens if I edit my appointment after the cut off time ?

 

Unfortunately, you cannot edit your appointment after the cutoff period; However, you can delete your appointment and use the generated coupon to rebook again at your desired date and time within 30 days. Note: The penalty fee will affect the value of the coupon.

 

 

What happens if I was late to my appointment ?

 

Each salon will give its customers a grace period of 20 minutes. If you were late more than that, Salon will have the right to cancel or reschedule your appointment according to their own policies and procedures. 

 

 

How can I get discount coupons?

 

Discount Coupons are issued by Salon.

 

 

How do I change the language ?

 

You can easily change the language by tapping on the more tab - languages.

 

 

I'm a Salon Owner. How can I register my Business on this app?

 

You can register your Salon for free. Just fill the form here and we will get in touch with you soon.

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